/**
 * Smart Directory Pro - Support Page Styles
 */

/* Support Page Layout */
.support-page-container {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 40px;
    max-width: 1400px;
    margin: 0 auto;
    padding: 40px 20px;
}

/* Support Page Content */
.support-page-content {
    background-color: white;
    border-radius: 8px;
    box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
    overflow: hidden;
}

/* Support Header */
.support-header {
    padding: 40px;
    border-bottom: 1px solid var(--border-color);
    text-align: center;
}

.support-header h1 {
    font-size: 36px;
    margin-bottom: 20px;
    color: var(--dark-color);
}

.support-description p {
    font-size: 18px;
    color: var(--grey-color);
    max-width: 700px;
    margin: 0 auto;
}

/* Support Content */
.support-content {
    padding: 40px;
}

/* Support Ticket Form */
.support-ticket-form-container {
    padding: 40px;
    background-color: var(--light-color);
    border-top: 1px solid var(--border-color);
}

.form-header {
    margin-bottom: 30px;
    text-align: center;
}

.form-header h2 {
    font-size: 24px;
    margin-bottom: 10px;
}

.form-header p {
    color: var(--grey-color);
}

.ticket-form {
    max-width: 700px;
    margin: 0 auto;
}

.form-row {
    margin-bottom: 20px;
}

.form-row label {
    display: block;
    margin-bottom: 10px;
    font-weight: 600;
}

.form-row input[type="text"],
.form-row input[type="email"],
.form-row select,
.form-row textarea {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    font-size: 16px;
    transition: border-color 0.3s;
}

.form-row input[type="text"]:focus,
.form-row input[type="email"]:focus,
.form-row select:focus,
.form-row textarea:focus {
    border-color: var(--primary-color);
    outline: none;
}

.form-row textarea {
    min-height: 150px;
    resize: vertical;
}

.form-row .description {
    font-size: 14px;
    color: var(--grey-color);
    margin-top: 5px;
}

.form-submit {
    text-align: center;
    margin-top: 30px;
}

.form-submit button {
    background-color: var(--primary-color);
    color: white;
    border: none;
    padding: 12px 30px;
    font-size: 16px;
    font-weight: 600;
    border-radius: 4px;
    cursor: pointer;
    transition: all 0.3s ease;
}

.form-submit button:hover {
    background-color: var(--primary-dark);
}

/* Form Response Messages */
.form-message {
    padding: 15px;
    margin-bottom: 20px;
    border-radius: 4px;
    text-align: center;
}

.form-message.success {
    background-color: rgba(50, 182, 122, 0.1);
    color: var(--secondary-color);
    border: 1px solid var(--secondary-color);
}

.form-message.error {
    background-color: rgba(255, 77, 77, 0.1);
    color: #ff4d4d;
    border: 1px solid #ff4d4d;
}

/* Alternative Contact */
.alternative-contact {
    background-color: white;
    padding: 20px;
    border-radius: 4px;
    border: 1px solid var(--border-color);
}

.alternative-contact ul {
    margin: 15px 0 0;
    padding: 0;
    list-style: none;
}

.alternative-contact ul li {
    margin-bottom: 10px;
}

/* FAQ Section */
.support-faq {
    padding: 40px;
    border-top: 1px solid var(--border-color);
}

.support-faq h2 {
    text-align: center;
    margin-bottom: 30px;
    font-size: 24px;
}

.faq-items {
    max-width: 800px;
    margin: 0 auto;
}

.faq-item {
    margin-bottom: 15px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    overflow: hidden;
}

.faq-question {
    padding: 15px 20px;
    background-color: white;
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    transition: background-color 0.3s;
}

.faq-question:hover {
    background-color: var(--light-color);
}

.faq-question h3 {
    margin: 0;
    font-size: 18px;
}

.toggle-icon {
    color: var(--primary-color);
    transition: transform 0.3s;
}

.faq-answer {
    padding: 0 20px;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease, padding 0.3s ease;
}

.faq-item.active .faq-answer {
    padding: 20px;
    max-height: 500px;
}

.faq-item.active .toggle-icon {
    transform: rotate(45deg);
}

/* Support Sidebar */
.support-sidebar {
    position: relative;
    width: 100%;
}

/* LEARN Section (copied from My Account) */
.learn-section {
    background-color: white;
    border-radius: 8px;
    box-shadow: 0 5px 30px rgba(0, 0, 0, 0.1);
    padding: 30px;
    position: sticky;
    top: 30px;
}

.learn-section h2 {
    margin-top: 0;
    margin-bottom: 25px;
    font-size: 20px;
    font-weight: 700;
    position: relative;
    padding-bottom: 15px;
    border-bottom: 1px solid var(--border-color);
    color: var(--dark-color);
}

.learn-section h2:after {
    content: '';
    position: absolute;
    left: 0;
    bottom: -1px;
    width: 50px;
    height: 3px;
    background: var(--primary-color);
}

.learn-posts {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.learn-post {
    display: flex;
    flex-direction: column;
    gap: 15px;
    transition: transform 0.3s ease;
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 20px;
}

.learn-post:last-child {
    border-bottom: none;
    padding-bottom: 0;
}

.learn-post:hover {
    transform: translateY(-5px);
}

.learn-post-image {
    border-radius: 8px;
    overflow: hidden;
    border: 1px solid var(--border-color);
}

.learn-post-image img {
    width: 100%;
    height: auto;
    display: block;
    transition: transform 0.3s ease;
}

.learn-post:hover .learn-post-image img {
    transform: scale(1.05);
}

.learn-post-content {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.learn-post-title {
    font-size: 16px;
    margin: 0;
    font-weight: 600;
}

.learn-post-title a {
    color: var(--dark-color);
    transition: color 0.3s ease;
    text-decoration: none;
}

.learn-post-title a:hover {
    color: var(--primary-color);
}

.learn-post-excerpt {
    color: var(--grey-color);
    font-size: 14px;
    line-height: 1.5;
}

.learn-post-meta {
    font-size: 13px;
    color: var(--grey-color);
}

.learn-post-date i {
    margin-right: 5px;
    color: var(--primary-color);
}

.learn-more {
    margin-top: 25px;
    text-align: center;
}

.learn-more .button {
    width: 100%;
    text-decoration: none;
    background-color: transparent;
    color: var(--primary-color);
    border: 2px solid var(--primary-color);
    padding: 10px 15px;
    border-radius: 4px;
    font-weight: 600;
    font-size: 14px;
    transition: all 0.3s ease;
    display: inline-block;
}

.learn-more .button:hover {
    background-color: var(--primary-color);
    color: white;
}

/* Responsive Adjustments */
@media (max-width: 1200px) {
    .support-page-container {
        grid-template-columns: 1fr;
    }
    
    .support-sidebar {
        margin-top: 30px;
    }
    
    .learn-section {
        position: static;
    }
}

@media (max-width: 768px) {
    .support-header,
    .support-content,
    .support-ticket-form-container,
    .support-faq {
        padding: 30px 20px;
    }
    
    .support-header h1 {
        font-size: 28px;
    }
    
    .support-description p {
        font-size: 16px;
    }
    
    .form-header h2,
    .support-faq h2 {
        font-size: 22px;
    }
    
    .faq-question h3 {
        font-size: 16px;
    }
}

/* Support Tickets List (Admin View) */
.support-tickets-list {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
}

.support-tickets-list th {
    background-color: var(--light-color);
    padding: 12px 15px;
    text-align: left;
    font-weight: 600;
}

.support-tickets-list td {
    padding: 12px 15px;
    border-bottom: 1px solid var(--border-color);
}

.support-tickets-list tr:hover {
    background-color: rgba(70, 104, 224, 0.05);
}

.ticket-status {
    display: inline-block;
    padding: 4px 8px;
    border-radius: 20px;
    font-size: 14px;
    font-weight: 500;
    text-align: center;
}

.ticket-status.new {
    background-color: rgba(70, 104, 224, 0.1);
    color: var(--primary-color);
}

.ticket-status.in-progress {
    background-color: rgba(255, 193, 7, 0.1);
    color: #ffc107;
}

.ticket-status.resolved {
    background-color: rgba(50, 182, 122, 0.1);
    color: var(--secondary-color);
}

.ticket-status.closed {
    background-color: rgba(108, 117, 125, 0.1);
    color: var(--grey-color);
}

.ticket-actions a {
    margin-right: 10px;
    color: var(--primary-color);
    text-decoration: none;
}