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Guide Knowledge Base: ground your AI guides in your own facts

The Guide Knowledge Base lets you paste your own facts, figures and house rules so the AI guide generator builds articles on real ground truth instead of guessing. It lives under Smart Directory › Settings › Knowledge Base, and it is internal only: entries never get a public URL, never appear in site search, and are never exposed through the REST API.

On this page

What the knowledge base is

Each entry is a titled block of plain-text notes, up to roughly 5,000 words. When you generate a guide, the entries you select are injected into the planning prompt and into every section the model writes, marked as authoritative facts it must not contradict. That is the single most effective way to stop a long-form guide from inventing details.

Smart Directory Settings with the Knowledge Base tab open Smart Directory Settings General Maps AI Knowledge Base Emails SEO Custom Fields Advanced Setup Wizard Guide Knowledge Base Internal reference material fed into AI guide generation as ground truth, so guides stay accurate and avoid hallucinating facts. These notes are private: no public URL, never shown on the site, in search, or via the API. + Add entry TITLE WORDS IN USE ACTIONS Milton Keynes relocation facts 412 Edit Delete Council tax bands and bin schedule 638 Edit Delete Schools and catchment notes 301 Edit Delete In use toggles whether an entry is fed into generation. The third row here is paused.
Good entries: opening times, prices, council or policy facts, place names and spellings, do and do-not rules, anything specific to your area that a general model would not know.

Adding an entry

Click Add entry, give it a clear title, and paste your notes into the content box. A live word count shows underneath. Save, and the entry appears in the list with its word count and an In use toggle.

Knowledge base entry editor Title Milton Keynes relocation facts Content (plain text) Milton Keynes was designated a new town in 1967 and is built on a grid of “H” horizontal and “V” vertical roads. The shopping centre (centre:mk) opened in 1979. Council tax is set by Milton Keynes City Council. Average commute to London Euston is 35 to 50 minutes by train. … 412 words Save entry Cancel

The In use toggle is a master switch. Turn it off to keep an entry on file without feeding it into generation. Turning it off does not delete anything.

Using entries in a guide

Open any guide and find the AI guide generator box. Under Knowledge base context you can tick the specific entries to use for that guide. Leave them all unticked to use every enabled entry by default.

Knowledge base context picker in the guide generator Knowledge base context Ground the guide in these notes to reduce hallucination. Leave all unchecked to use every enabled entry. x Milton Keynes relocation facts (412) x Council tax bands and bin schedule (638) Schools and catchment notes (301) Only entries with In use enabled appear here.
Only entries with In use enabled show up in the picker. A selected but paused entry will not be used.

Privacy and storage

Entries are stored in a dedicated database table, not as posts. There is no custom post type, so nothing is ever queryable on the front end. Access is restricted to administrators, and every save or delete is nonce-checked.

FAQ

Will visitors ever see these notes?

No. They have no URL, are excluded from search, and are not in the REST API. They exist only to inform generation.

How long can an entry be?

Up to roughly 5,000 words per entry. You can add as many entries as you like and split topics across them.

Does the model always obey the notes?

The notes are passed as ground truth the model is told to build on and not contradict. In testing, planted facts reliably appear in the finished guide rather than being overwritten by guesses.

In section: AI Features Updated May 30, 2026